Lane Rewards
Lane Rewards Text Messaging Program: Terms & Conditions
Lane Rewards offers its members a recurring text messaging program and occasional one-time or limited-duration text messaging programs. These Terms and Conditions govern these Lane Rewards text message programs. These Terms and Conditions do not govern other Lane Bryant text message programs. For example, see the Lane Bryant Text Messaging Programs: Terms & Conditions at
for terms associated with some of our other text programs.

Lane Rewards members are eligible to receive a one-time offer of 1000 Bonus Points upon Lane Rewards text messaging sign up. No promo code required. Bonus Points will appear in your Lane Rewards Program Account within approximately 7 days of sign up.
ARBITRATION NOTICE: Except for certain types of disputes described in the arbitration/class-action waiver/dispute resolution provision below, you and Lane Bryant agree that disputes between you and Lane Bryant will be resolved by binding, individual arbitration. That means that an arbitrator, not a judge or jury, will decide any dispute and that you waive your right to bring an action in court before a judge or jury. You also waive your right to bring or resolve any dispute as, or participate in, a class, consolidated, representative, collective, or private attorney-general action or arbitration.
Only those who are Lane Rewards Program members are eligible to receive Lane Rewards text messages. Lane Rewards membership is only open to legal residents of any 1 of the 50 U.S. or D.C. and the age of majority. Your participation in a Lane Rewards text message program is subject to the full Lane Rewards Terms & Conditions at lanebryant.com/help/loyalty-terms-and-conditions, our website
To the extent of any inconsistency, the terms and conditions in this document take precedence.
You may sign up for a Lane Rewards text message program in one of our stores or by otherwise providing your consent. You may need to confirm your consent, such as by replying Y to an initial text message sent to you. When you agree to participate in Lane Rewards text messaging programs, you typically agree to receive recurring messages with offers, alerts, other marketing texts and information from Lane Rewards. However, there may be programs where Lane Rewards specifies that it will send a certain number or up to a certain number of text messages (for example, if you participate in a promotion or request a coupon code, you may receive a certain number of text messages only related to that promotion or you may only receive one text with the coupon code).

Messages may be in SMS or MMS format and may contain marketing content. Text messages may be sent using an automatic telephone dialing system. Consent to receive such messages is not required as a condition of purchasing of any goods or services. Message and data rates may apply.

You may stop receiving text messages from Lane Rewards at any time by replying STOP or texting STOP to 34490. This will not affect your subscription to other Lane Bryant text message programs (and you can opt out of those by replying STOP to any text message received). If you text STOP, you may receive one final text message confirming that you have opted out. For additional help, email customercare@vibes.com, reply HELP to one of our text messages, or send a text message with the keyword HELP to 34490.

If your mobile operator is not participating, you will not receive a reply to your messages. Some operators may not support some services. Mobile carriers are not liable for delayed or undelivered messages. Pre-paid users may not be able to participate - check with your mobile service provider.

If you change your mobile phone number, you agree to promptly notify Lane Rewards of the change. In the event that you change or deactivate your mobile number it is your responsibility to notify Lane Rewards by email at customercare@vibes.com to have your number removed.

Additionally, Lane Rewards reserves the right to alter message frequency at any time, i.e. we may change the frequency of texts that you receive under a program. We will notify you via text if we change the frequency and provide you with the opportunity to opt out.
ARBITRATION/CLASS-ACTION WAIVER/DISPUTE RESOLUTION

Please read this carefully. It affects your rights.

To the fullest extent permitted by law, both you and Lane Bryant waive the right to a trial by jury and the right to bring or resolve any dispute as a class, consolidated, representative, collective, or private attorney general action. To the fullest extent permitted by law, both you and Lane Bryant waive the right to participate in a class, consolidated, representative, collective, or private attorney general action related any dispute that is brought by anyone else. Notwithstanding any provision in the JAMS (defined below) rules to the contrary, the arbitrator shall not have the authority or any jurisdiction to hear the arbitration as a class, consolidated, representative, collective, or private attorney general action or to consolidate, join, or otherwise combine the claims of different persons into one proceeding.

The Lane Rewards text messaging programs and these terms are governed by federal law and, to the extent state law applies, the laws of the State of Ohio, without any reference to its choice of law provisions. The parties each agree to finally settle all disputes only through arbitration; provided, however, Lane Bryant Affiliates (defined below) shall be entitled to seek injunctive or equitable relief in the state and federal courts located in Franklin County, Ohio and any other court with jurisdiction over the parties. In arbitration, there is no judge or jury and review is limited. The arbitrator's decision and award is final and binding, with limited exceptions, and judgment on the award may be entered in any court with jurisdiction. The parties agree that, except as set forth above, any claim, suit, action or proceeding arising out of or relating to a Lane Rewards text message program will be resolved solely by binding arbitration before a sole arbitrator under the streamlined Arbitration Rules Procedures of JAMS Inc. ("JAMS") or any successor to JAMS. In the event JAMS is unwilling or unable to set a hearing date within fourteen (14) days of the filing of a "Demand for Arbitration," then either party can elect to have the arbitration administered by another mutually agreeable arbitration administration service who will hear the case. If an in-person hearing is required, then it will take place in Franklin County, OH; Chicago, IL; New York City, NY; Los Angeles, CA; Atlanta, GA; or Dallas, TX (whichever is closest to your residence) or in your hometown, but only if JAMS rules so require. The federal or state law that applies to these text messaging programs terms will also apply during the arbitration. Disputes will be arbitrated only on an individual basis and will not be consolidated with any other proceedings that involve any claims or controversy of another party, including any class actions or class arbitrations; provided, however, if for any reason any court or arbitrator holds that this restriction is unconscionable or unenforceable, then the agreement to arbitrate does not apply and the dispute must be brought in a court of competent jurisdiction in Franklin County, Ohio. Lane Bryant agrees to pay the administrative and arbitrator's fees in order to conduct the arbitration (but specifically excluding any of your travel or other costs to attend the arbitration hearing). Either party may, notwithstanding this provision, bring qualifying claims in small claims court. In no event will you seek or be entitled to rescission, injunctive or other equitable relief or to enjoin or restrain the operation or exploitation of the Lane Rewards text messaging programs.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY; INDEMNIFICATION

The services provided by the Lane Rewards text messaging programs and the materials contained therein are provided in accordance with the notices, terms, and conditions set forth herein. To the maximum extent permitted by applicable law, these services and materials are not guaranteed or represented to be complete, correct, or up to date. These services and materials may be changed from time to time.

Our text messaging programs are operated by Lane Rewards on an "as is," "as available" basis, to the fullest extent permitted by applicable law. To the fullest extent permitted by applicable law, Lane Bryant, Inc. and its parent, subsidiaries, and affiliates, divisions, joint ventures, and third-party service providers and each of their employees, officers, directors, members, managers, and agents (collectively, the "Lane Bryant Affiliates") make no representation about the suitability of the services or materials in our text messaging programs for any purpose and all such services and materials are provided "as is" without warranty of any kind, express or implied. To the fullest extent permitted by applicable law, the Lane Bryant Affiliates and all third party content providers or licensors specifically disclaim all warranties and conditions of any kind, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. Your use of our text messaging programs is at your own risk. In no event shall either the Lane Bryant Affiliates or their agents or third party content providers or licensors be liable for any indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our text messaging programs, the materials in our text messaging programs, the delay or inability to use our text messaging programs, or otherwise arising in connection with our text messaging programs, whether based on contract, tort, or strict liability, even if advised of the possibility of any such damages.

This disclaimer of liability applies, without limitation, to damages that result from events beyond our reasonable control, such as damages caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract or tortious behavior.

The limitations set forth in this section will not limit or exclude the Lane Bryant Affiliates' liability for personal injury or property damage caused by the Lane Bryant Affiliates, or for the Lane Bryant Affiliates’ gross negligence, fraud, or intentional, willful, malicious, or reckless misconduct.

The Lane Bryant Affiliates make no representation that content provided in our text messaging programs is applicable to or appropriate for use in locations outside of the United States.

To the fullest extent permitted by applicable law, you agree to defend, indemnify and hold the Lane Bryant Affiliates harmless from and against any and all claims, demands, losses, damages, costs and expenses, including attorneys' fees, arising from or related to your use of our text messaging programs or your breach or alleged breach of your representations and warranties in these terms.

SEVERABILITY

If any part of these terms is invalid or unenforceable under applicable law, the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the terms shall govern such use.

CHANGES TO TERMS

These terms and conditions are subject to change at any time. If we make material changes, we will notify active users via a text message sent to the number you used to sign-up for our text message program(s).